We have a team of experienced gas, electrical and refrigeration engineers who have undergone extensive training on all types of commercial catering and refrigeration equipment. At Phoenix, all of our engineers have received product training from some of the largest equipment manufacturers within the industry and are trained electrical and mechanically. We continue to maintain our standards by updating our training on a regular basis.
It is our aim to provide a solution upon our initial visit. We currently have a first time fix rate of over 90 per cent, to enable this we carry the most common spares to ensure the least downtime of our equipment. We also have accounts with leading equipment manufacturers to obtain parts the next working day, depending on availability, and our engineers can also source parts through local wholesale retailers.
You only pay for time spent on site
Confident and friendly members of staff
Since we were established in 2006, we have maintained our customer base and continue to build strong relationships with our customers
We can install and service any manufacturer’s commercial catering and refrigeration equipment to the highest standards